Telecel Ghana is refunding the full data offer purchased during the undersea cable cut

Telecel Ghana has extended the validity of the allocation by five days and is refunding the entire data offer that was purchased during the underwater cable disruption

 

Telecel

Customers should take heart from Telecel Ghana's statement that full data plans purchased during the underwater cable interruption will be refunded. Customers of Telecel Ghana's internet service were probably inconvenienced by the interruptions to internet connectivity caused by the underwater cable cut.

 

Telecel Ghana is exhibiting its dedication to equitable business practices and customer satisfaction by offering a refund for the entire data purchased during this time. Customers who may have been inconvenienced by the connectivity issues are sure to appreciate this gesture.

 

Message from Telecel

Furthermore, the choice to add an extra five days to the data allocation's validity is a considerate move that gives users more time to make the most of their data packages. This extension attempts to make up for any inconvenience caused and recognizes the difficulties that consumers encountered during the underwater cable cut.

 

In general, Telecel Ghana's actions show a commitment to prioritizing client satisfaction and a customer-centric strategy. In a cutthroat market, these kinds of efforts are critical for retaining a positive brand image and fostering consumer loyalty.